Why the phone does not charge from the charger

The phone does not charge

If the phone has stopped charging, then this is an extremely unpleasant problem. Most often, owners of old, nearly old batteries are faced with it - their service life is 3-5 years, and with a modern load on a mobile device, it can be up to two. However, the reason is not always the reason in the old battery, there are others.

Which phones are affected

A modern smartphone is a complex communicative device, not just a phone. With it, you can go online, listen to music, play games, watch videos, take photos and so on. Therefore, the load on it lies much stronger than on the device, intended only for making calls and sending SMS.

Mobile phones

In addition, modern models do not have a connector dedicated specifically for charging. As a result, the charge is carried out through a single connector, which is combined with USB, and this process is closely related to the software.

Therefore, problems with charging are the most common failure among mobile devices. And no one is safe from them, neither the owners of expensive smartphones, nor cheap Chinese. Although it is believed that the latter are still more vulnerable and less reliable.

The main reasons and their solution

There are several reasons why the phone does not charge from the charger, and they manifest themselves in different ways. Most often, the problem is in the memory itself. If it is faulty, then the smartphone will not react in any way to the network connection. It’s easy to check: you need to find a fully functional charge of the suitable model and try to connect the mobile phone to it. If the process goes well, then it's time to change the memory. But there are more difficult situations. For example, when the phone does not turn on or shows that it is charging, but in fact the opposite happens.

Important! The reason that the phone does not charge may be because ... a faulty outlet! Trite, but before you panic, it is worth checking this.

Indicator is on

The phone shows charging but does not charge

Many smartphone owners have faced this problem: when connected to the mains, the corresponding indicator lights up and a filling battery appears on the displays, but in fact the charge level does not increase or, worse, it charges in the opposite direction - that is, it discharges.

Read also:  Non-removable batteries in the phone

There may be several reasons for this:

  1. Not a native memory. Modern mobile devices may not be charged from non-original charges, that is, they see a connection, but they do not let in electricity, since a voltage is supplied higher or lower than recommended. IPhone is especially famous for this.
  2. Weak memory. If the charging power is noticeably less than what is required for this model of battery or the process is via USB from a computer, then the device will charge for a very long time, and if at the same time it is played on a smartphone, watching videos or sitting in social services. network, the phone will simply discharge faster than charge.
  3. Faulty memory.The cable, adapter or connector may be damaged. There may be a tear or kink of the cable, or oxidation of the contacts or a malfunction in the board at the adapter itself.
  4. Battery malfunction. The battery is outdated and it remains only to replace it.
  5. Calibration failed. The smartphone may not correctly see the battery capacity, for this it needs to be calibrated. Discharge and charge several times.
  6. Background applications. If you are not using a smartphone while charging, but it still does not charge, it is possible that a large number of running applications are spinning in the background. It is worth turning off wi-fi, mobile Internet and GPS. Close all applications, check the phone for viruses by antivirus.

Does not turn on

The phone does not turn on and does not charge

If the mobile device has stopped turning on and charging, this may be evidence of a serious malfunction, which can only be diagnosed and resolved at a service center.

  1. Problems with memory. Perhaps the smartphone does not turn on, because it is completely discharged, and the charger has become unusable. You can verify this by connecting the device to another suitable charge.
  2. Deep discharge. If the phone is discharged to 0 and does not charge, then perhaps the battery has gone into a deep discharge and the controller no longer passes current, in order to revive it push the battery through universal charging.
  3. Failure of the phone or battery. If the battery is removable, then you can ask someone you know for a while to ask for the same battery to install, in whom the problem is. In an extreme case, you can try to turn on the phone from the wires directly.
  4. Failure in the firmware. This can happen if a software update fails, or a virus or glitch infects it. Will have to carry in the SC.
Read also:  The battery in the phone squealed

On charge

The phone charges but does not turn on

If after connecting to the charger on the smartphone the indicator lights up, but it does not turn on, then the following could happen:

  1. I did not have time to recharge. If the smartphone is very depleted, then it needs to be allowed to stand for a while on charging from 5 to 30 minutes. Then he should turn on.
  2. Firmware. You need to hold down the hot keys on your smartphone to reset to factory settings. (You can watch them on the Internet, as each model has its own). If it does not help, then we carry it to the SC.
  3. Hypothermia. If you stay at sub-zero temperatures for a long time, the device may turn off and not turn on. Do not immediately put it on charge, it is better to wait until it warms up to room temperature, and then connect it to the network.
  4. Battery problems. If the battery becomes unusable, then it can show that the charge is on, but in fact there is no longer any capacity in it and there is simply not enough power to start the smartphone.

The phone does not charge in the car from the cigarette lighter

When connecting a mobile device to the cigarette lighter, you need to know that the current here will be weaker than from an electrical outlet, so the phone will charge longer. If a navigator is being used on it at that time or other applications are running, the phone will not be charged, and perhaps even will be discharged.

Another reason is the banal pollution of the cigarette lighter socket. If so, then it should be cleaned. The socket may be faulty. You can check it by connecting another device. Another possible reason is the "step" wire.

Connected to the cigarette lighter

A new phone or battery does not charge

This category includes all phones and batteries that are used from 0 days to six months.

  1. Manufacturing defects. If you bought a new battery or phone in the store and it does not charge, then the most likely reason is a factory defect. The same may be defective memory. No need to try to fix the device yourself, it is better to return to the store and exchange for another.

Important! Be sure to check the phone, battery and charger in the store for operability, then you do not have to walk twice. When shopping in the online store you need to be aware that the return will be harder.

  1. Sealed contacts. In the new battery, the contacts are sealed with adhesive tape to protect against oxidation. If it is not removed before inserting the battery into the phone, it will impede the flow of current. Therefore, before this, the battery must be inspected from all sides and remove unnecessary protection.
  2. Deep discharge. If the device or the battery was stored in improper conditions, then the battery could go into a deep discharge, let's go change it to a new one in the store. If she died after not prolonged use and this is no longer a warranty case, then you can try to push the battery.
  3. Hypothermia. If everything was in order in the store, and when the battery came home, it refused to charge, then this could happen due to frost. You need to give time to warm the device to room temperature, and then put it on charge again.
  4. Incompatible battery. A new battery may not charge because it is not compatible with your phone. You have to be more careful when choosing.
  5. Oxidation of phone contacts. The new battery in the old phone may not charge due to oxidation of the contacts between the battery and the smartphone. If this is the problem, then maybe the old battery is working.

Important! If you have a new phone or battery, then do not repair it, as you might lose your warranty. Within 14 days from the purchase, the store must change the device without question, then a guarantee from 1 to 2 years will apply, depending on the manufacturer.

Have you ever had a smartphone stop charging from the charger? Tell us in the comments what the reason was and how you managed to solve this problem. This will help make the material more complete and useful.

Read also:  Why is the battery running low on my smartphone
Comments: 1
  1. Jana

    Xiaomi redmi Note 5 phone. I was discharged, I took charge from Samsung, it was charged at 50 percent. The next day I decided to charge the phone with my powerful charge from Xiaomi, it was charged 16% all night. After using someone else’s charge, the phone charges a couple of percent ...

Add a comment

Batteries

Charging device